Patient Choice
Treatment as a NHS patient - FAQ's
How can I be referred?
You must be referred by your GP.
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How do I make a booking with Nuffield Hospitals?
Once you have visited your GP and it is decided that you need a referral, you will be offered a choice of at least four providers.
This might be done during your GP appointment or by a staff member within the surgery or you may be asked to call a Management Referral Centre - this will depend on arrangements in your local area.
If you have any enquiries or would like to make an appointment, call the Nuffield Hospitals Choose and Book Centre on 0800 015 50 20.
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Who pays for the treatment?
The NHS will fund your consultation and any required treatment.
If you are required to stay in the hospital, the only things you will pay for are personal items such as telephone calls, newspapers, additional meals for visitors etc.
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What will the quality of clinical care be like?
We put patient care and clinical excellence at the heart of everything we do.
Nuffield Hospitals have always embraced the principles of safety, high quality and continuous improvement, and have always been proactive in putting these principles into practice.
Click here or more information about our Clinical Governance.
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Who will treat me?
At Nuffield Hospitals you will always be treated by 'consultants' who are specialists in their field. All Consultants treating patients at Nuffield Hospitals are qualified, experienced and regulated to at least the same standards that you would expect of most senior doctors in the NHS.
Any consultant wishing to treat patients at Nuffield Hospitals is required to apply for the right to practice, also known as practice privileges.
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What happens after the treatment?
Your aftercare will depend on your individual circumstances.
Prior to being discharged, you will be assessed to ensure that you are okay to go home, one of our qualified team members will provide post-care education and advice including 'next steps' for you. This may include a follow-up appointment or referring you back to your GP, regardless of what your next steps are, we will ensure that you understand and are confident that you are well looked after.
Your GP will always be notified when you are discharged and sent a discharge summary.
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Will there be transport available?
Where possible, it is recommended that you will arrange transport to and from your local Nuffield Hospital by friends or family. Transport facilities are available under the same qualifying NHS criteria, which may vary depending on your local area.
If you would like to find out more, call our Choose and Book Centre on 0800 015 50 20.
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Is there parking available?
Car parking is available at most of our hospitals, however, can be limited. It is advised that where possible, you ask a family member or friend to arrange to take you to hospital.
Click here to find out more about your local Nuffield Hospital.
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What are the visiting hours like?
Nuffield Hospitals operate flexible visiting hours and will generally allow visitors to come and see you at your convenience, so long as it does not impact your treatment or recovery.
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